Contact UScreen Tests

Let’s Get You What You Need

Choosing a test, planning a larger order, or getting paperwork together? Tell us what you need, and our team will help you take the next step.

Phone: 404-574-6600
Email: sales@uscreentests.com
Customer service: Monday–Friday, 8:30 a.m.–5:00 p.m. Eastern Time
Online ordering: Available 24/7

How We Can Help

• Product selection: Compare test panels and specimen types, including urine and saliva.
• Quotes and larger orders: Request volume pricing or discuss distributor terms and private-label options.
• Orders and accounts: Ask about order status, tracking, account access, or tax-exempt setup.
• Product documentation: Request instructions for use (IFUs), safety data sheets (SDS), CLIA and FDA 510(k) information, or validation support.
• Purchasing and billing: Get help with purchase orders, vendor setup, W-9 forms, invoices, and payment details.
• Returns and product concerns: Ask about return eligibility, request an RMA, or report a suspected product issue.

For an existing order, include your order or invoice number so we can locate it quickly. For product concerns, include the product name and a description of the issue. We may request photographs or additional documentation.

Shipping or Return Questions?

Visit our Shipping & Returns page for processing times, delivery options, return eligibility, and refund information.

Holiday Closures

Our office is closed on New Year’s Day, Easter Sunday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and New Year’s Eve.